(833) 744-9619 Shipping
By placing an order through this website you will be agreeing to the terms below.
These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website. In the instance of stock discrepency, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item. 1.2 We only ship within the U.S. including Alaska and Hawaii.1.3 Included in package:
Subject to stock availability. We try to maintain accurate stock counts on our website. In the instance of stock discrepency, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item. 1.2 We only ship within the U.S. including Alaska and Hawaii.1.3 Included in package:
- “Notice to Law Enforcement”
- Copy of test results for that products corresponding batch
- 1.4 We do not include a bill of lading or an invoice inside the package.1.5 All packages are sent according to our customers shipping method requests. Rhizo Verified is not responsible for any order that I stolen outside the customers address, lost in transit, not delivered or seized.
2. Shipping Costs
JT Trading offers free standard shipping storewide with no minimum order. However, we can offer overnight shipping for rush orders. Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
This price will be the final price for shipping cost to the customer.
3. Delivery Terms
3.1 Transit Time Domestically
In general, orders are fulfilled within 48 hours. Average domestic shipments are in transit for 5 - 7 business days. We ask that you allow a minimum of 7 business days before contacting us with any questions.
In general, orders are fulfilled within 48 hours. Average domestic shipments are in transit for 5 - 7 business days. We ask that you allow a minimum of 7 business days before contacting us with any questions.
3.2 Packaging
All orders come in heat sealed resealable mylar bags inside commercial grade vacuum sealed bags. These bags are then placed inside generic tan bubble envelopes or cardboard boxes along with proper documentation and product information.
All orders come in heat sealed resealable mylar bags inside commercial grade vacuum sealed bags. These bags are then placed inside generic tan bubble envelopes or cardboard boxes along with proper documentation and product information.
4. Warehouse operation
Orders placed before 05 PM - PDT (UTC-07) will be dispatched the same day, otherwise, within the next business day.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Orders placed before 05 PM - PDT (UTC-07) will be dispatched the same day, otherwise, within the next business day.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.1 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.2 P.O. Box Shipping
JT Trading will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
JT Trading will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.3 Items Out Of Stock
If an item is out of stock, we will wait for the item to be available before dispatching your order.
If an item is out of stock, we will wait for the item to be available before dispatching your order.
4.4 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider. If you did not receive a tracking number, please check your spam folder or contact customer service.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider. If you did not receive a tracking number, please check your spam folder or contact customer service.
6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
7. Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website
Sales tax has already been applied to the price of the goods as displayed on the website
8. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.
Parcels are insured for loss and damage up to the value as stated by the courier.
10. Customer service
For all customer service enquiries, please submit an inquiry at support@rhizoverified.com
For all customer service enquiries, please submit an inquiry at support@rhizoverified.com
For any specific shipping requests or questions please send a message to support@rhizoverified.com
For inquiries into USPS package deliveries, please visit the link below:
